Google Places Has Lost Thousands of User’s Reviews

October 30th, 2010 1 comment

This isn’t the first time, but it’s the longest period of missing user review’s yet. At least a few dozen people have been caught up in this mess and at least 2000 reviews have gone missing. On Oct 25th, a Google employee posted this (and this) on the Google Places forum:

“We suffered a temporary indexing outage beginning of October that prevented us from correctly serving reviews for some listings. The reviews should now be restored. Very sorry for the trouble this has caused for some of you!”

However, the reviews have not been restored. There has been no mention of any updates or any progress towards fixing this problem on Google’s end while more and more people continue to reply with stories of their reviews missing (all occuring around Oct 20th).

Google, please help out us small business owners. Google Places is a fantastic business portal, especially for small businesses with customers willing to take the time to leave us positive feedback. But when the feedback disappears, it hurts business big time. Please let us know if/when this issue can/will be resolved.

Popularity: 1% [?]

Does my Mac have a built-in Apple Hardware Test?

May 27th, 2010 No comments

Did you know that your Mac may have come with a pre-installed diagnostic test? Back in the days, you had to boot from the Apple Hardware Test disc that came with your Mac. For the past year or two, Apple has pre-installed these tests so you can run them without a disc.

Wondering if your Mac has a diagnostic test built-in? You could always just try booting up your machine while holding the “D” key, but if you’re having other hardware/software issues, this may not be successful even if the test is built in. Well, I just stumbled upon another way to check if your Mac came with a pre-installed hardware test:

1) Show invisible files in Finder (Onyx can do this but I prefer the free little app Invisibles).

2) In Finder, navigate to “Macintosh HD/System/Library/CoreServices”

3) If you see a hidden folder called “.diagnostic” (I think that’s the name, it’s “.diag[something]) then you have a built in test. If you don’t see “.diagXXXX” then you’ll have to boot from the Apple Hardware Test disc that came with your computer.

Next time I get a Mac with a built-in AHT I’ll re-post the exact name of the folder to look for.

Popularity: 2% [?]

Use Scale Calibration Weights to Ease Start-up Commands

January 31st, 2010 No comments

Here’s a quick tip for other Mac repair technicians: use a 50 gram scale calibration weight to hold down keyboard buttons (like option, or shift). They fit perfectly on all Mac keyboards and only cost $5 with shipping.

You can find one of these weights on Amazon.com.

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Popularity: 1% [?]

Picture: PCs Make Me Sad :(

January 30th, 2010 2 comments

Made this a few months ago for a desktop background and figured some other Mac fans may like it. I was inspired to make it when I had to fix a broken PC – something I haven’t had to do for years since I started doing only Mac repair.

pcs make me sad.jpg

Right-click here to download full size background image (1280×800).

Popularity: 2% [?]

Quickly and Neatly Open Two Pre-Specified Finder Windows Via Applescript

November 8th, 2009 No comments

Several times a day on my Plex Mini I was opening the same two Finder windows (the “new downloads” folder and the “tv shows” folder) to make sure stuff in “new downloads” was being automatically transferred (using Episode Linker) to my “tv shows” folder.

Well, instead of manually opening the two Finder windows, resizing the windows, and navigating to the correct folders, I made an Applescript (with help from various other applescript sites/posts around the web) that does it automatically… Read more…

Popularity: 2% [?]