This drive came in yesterday with reports of a virus infection. Take a look at the drive below, notice anything else?

western digital broken sata data interface

The SATA data connector is completely broken!  Even if the drive is virus infected, the first step will be replacing the PCB. Luckily, we have 1000’s of donor drives in stock and had an identical donor PCB.

However, with modern hard drives, simply moving an identical PCB will not fix the drive.  Each modern PCB has unique information embedded in it which corresponds to the drive it’s connected to.  Swapping the PCB without moving this embedded information will get the patient drive spinning, but no data will be accessible (and the drive will be “clicking”).

In this case, we manually unsoldered and moved the embedded ROM chip, which contains the unique information for the drive. This allows the drive to spin up, and get Ready, and ID properly.

Since this drive was reported to have a virus infection, the next step is cloning the entire drive to another drive.  This completed without problem (no bad sectors). We then deactivated the MBR (the MBR tells the operating system that this disk is partitioned).  Since the OS doesn’t think it’s partitioned anymore, the drive will not mount, and therefore no viruses which may run upon mounting will become an issue.

We then scanned the drive using data recovery software and found all the missing files.  All files were moved to the client’s new transfer drive while simultaneously being virus scanned. All viruses were removed from our client’s files and the recovery finished — 100% successful!

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Ticket #538 – Fujitsu MHT2040AH 2.5″ IDE ATA Hard Drive

Drive successfully recovered same day it was dropped off!

Drive arrived in “completely dead” condition. No noise, no spinning, nothing. We carefully removed and tested the hard drive’s PCB (circuit board). We discovered a bad fuse on the PCB and removed it.

Using an identical donor PCB, we moved a good fuse to the patient’s PCB. After checking the new fuse, we connected the drive to a DeepSpar Disk Imager and cloned 100% of the drive.

No further software scanning was necessary, as the clone we made mounted on a PC without issue (which means the partition was not damaged).  We backed up the data to one of our drives then to a new 500gb transfer drive for our customer.

All done and ready for pickup!

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